Management of Customer Happiness and Unhappiness -
Generic selectors
Exact matches only
Search in title
Search in content
courses

Management of Customer Happiness and Unhappiness

Teacher

Prof. Dr. Gülfidan Barış

Category

Course Attendees

Still no participant

Course Reviews

Still no reviews

Keeping your customers are happy and satisfied makes a multidimensional contribution to your brand or business. Re-purchasing your product or service, recommending your brand to others, developing your products and increasing the market share are some of these contributions. This education program includes all employees in the field of operations who communicate with the customer about customer happiness, complaint management and unhappiness, both strategically and operationally. Management of Customer Happiness and Unhappiness program is designed to increase the competency of managers and employees who are responsible for developing strategies and establishing a two way communication.

Our Main Teachers

Müşteri Mutluluğu ve Mutsuzlukların Yönetimi

Price : Free

Question